RECONFIRMATION
Please contact our Broome office 24 hours prior to departure to reconfirm your tour - Phone (08) 9193 7778.
CANCELLATION POLICY
Cancellation by the traveller:
If you wish to cancel your tour you must immediately inform Kimberley Wild Expeditions Pty Ltd in writing. Once we have received your notice, cancellation will take effect. Please note the following charges will apply on cancellation:
- If Cancellation takes place within 30 days of departure 25% of your tour price will be forfeited.
- If Cancellation takes place within 21 days of departure 50% of your tour price will be forfeited.
- If Cancellation takes place within 14 days of departure 100% of your tour price will be forfeited.
Cancellation by Kimberley Wild Expeditions Pty Ltd:
Kimberley Wild Expeditions Pty Ltd reserves the right to cancel or postpone any tour at any time prior to departure if, due to weather conditions, road conditions, natural disasters, mechanical defect, cultural considerations or other external events it is not viable for us to operate the planned itinerary. If we cancel a trip you may choose between us applying the amounts paid toward an alternative trip or receiving a full refund. We are not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, vaccinations or non-refundable flights.
TRAVEL INSURANCE
Given you will be travelling to a remote part of outback Australia, it is essential that all Kimberley Wild travellers take out travel insurance at the time of booking, even if you are Australian. At a minimum your travel insurance must provide cover against personal accident, death, medical expenses, emergency repatriation and personal liability, with a minimum coverage of US$200,000. We also strongly recommend it also covers cancellation, curtailment and loss of luggage and personal effects. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.