RECONFIRMATION

Please contact our Broome office 24 hours prior to departure to reconfirm your tour - Phone (08) 9193 7778.

OUR PARTNERSHIPS

SHORT BREAKS & EXTENDED TOURS: As of 23 August 2024. Kimberley Wild Expedition (KWE) tours will be operated by our partner, Intrepid Travel. Rest assured, your trip will remain unchanged, and the high standards you’re expecting will continue. This note is just to inform you of the recent change in the operating entity.

Intrepid Travel, one of the world’s largest B Corp travel companies, who specialise in experience rich, small group adventures has been a long-term partner with KWE. This means guests like you will seamlessly continue to experience the extraordinary adventures we are known for as they share the Kimberley outback with thousands of travellers to come.

We also wanted to let you know that Intrepid Travel takes data privacy very seriously. For more information please see as follows https://www.intrepidtravel.com/au/booking-intrepid/privacy

If you have any questions, please feel free to contact us at sales@kimberleywild.com.au

DAY TOURS: Kimberley Wild Expedition (KWE) day tours are now operated by our industry partner, Australian Pinnacle Tours.

CANCELLATION POLICY

SHORT BREAKS & EXTENDED TOURS: If you cancel your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:

• more than 84 days prior to departure, your deposit will be retained as a credit for future use within 24 months
• between 56 and 84 days prior to departure, we will retain the deposit;
• between 31 and 55 days prior to departure, we will retain 50% of the total booking cost;
• 30 days or less prior to departure, we will retain 100% paid by you in connection with the booking

DAY TOURS: If you cancel your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:

• between 15 and 30 days prior to departure, we will retain the deposit;
• between 4 and 14 days prior to departure, we will retain 50% of the total booking cost;
• 72 hours or less prior to departure, we will retain 100% paid by you in connection with the booking.

You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services. If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.

For full terms and conditions, see https://kimberleywild.com.au/booking-conditions/.

TRAVEL INSURANCE

Travel insurance is mandatory for all our travellers and should be taken out at the time of booking. Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. You must provide your travel insurance policy number and the insurance company’s 24 hour emergency contact number on the first day of your trip; you may not be able to join the trip without these details. If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details